TEAM PROFILE

Steve Topley

Senior Associate, Lead Analyst

Microsoft Valued Professional · Registered Paramedic · NARU Operational Commander

Expert workforce analyst and data modeller - and a working clinician.

Steve is our lead analyst, an expert workforce and data modeller with an unusual second life as a registered Paramedic and former Operational Commander. His clinical understanding lets him combine human factors with realistic operational and strategic modelling; his Microsoft Valued Professional pedigree gives him the programming depth to build the tools rather than just operate them.

Has developed suites of data modelling tools, plans and dashboards to enable workforce planning, tracking and costing across regions of the UK - proficient with Power BI, Tableau, SQL and the wider Microsoft analytics stack.

Prior work has included a whole-Trust modelling tool for scenario generation across multiple options, providing workforce, finance analytics and additional insight support to a New Hospital Programme business case.

Supported Integrated Care Systems in the South East with vaccination planning during the pandemic, and several Trusts in developing MI reporting and insights dashboards from ESR and Finance data to support operational planning rounds.

Previously led the initial phases of an Electronic Patient Record system implementation and contributed to system-level workforce demand and capacity models.

Selected engagements

Recent and notable work

NHS England - West Midlands ICBs

Elective Recovery Fund Programme Analyst, providing analytical advice to West Midlands ICBs on elective recovery investment and prioritisation.
South Central Ambulance NHS Foundation Trust

Senior Analyst on whole-Trust paramedic modelling, developing the analytic backbone for a 5-year workforce plan.
Princess Alexandra Hospital NHS Trust

Senior Analyst for the New Hospital Programme Outline Business Case - built the future workforce forecast model connecting activity, demographic and workforce supply data.
Buckinghamshire Health & Social Care Academy

Senior Instructor on the Workforce Planning for System & Place programme.
Local Authority sector

Developed a risk management solution on Windows platform for Local Authorities, moving them from spreadsheet-based tracking to a supportable tool.

Career highlights

Roles held

Senior Associate, Health Dynamics
Transition to Practice Manager, South-East Coast Ambulance (SECAmb) NHS Trust (2018-2021)
ePCR Clinical Lead (Medical), SECAmb (2015-2018)
Operational Commander / Clinical Team Leader, SECAmb (2014-2015)
Paramedic, London Ambulance NHS Service (2010-2014)
Array

Qualifications

CMI (Level 3) Management Development Programme - 2017
Root Cause Analysis (Serious Incident Investigation) - 2017
NARU Operational Commander - 2015
Year 1 Foundation Degree Paramedic Science - St Georges University of London - 2007
Engineering HNC - 1993
Registered Paramedic - up to date in advanced medical life-support (trainer level), advanced life support and difficult airways; previously held qualifications for practice placement education and advanced ECG interpretation.

Tooling & methods

Power BI, Tableau, SQL, Windows platform development, advanced Excel, full Microsoft Office suite (MS Office trainer).
Model design for workforce, finance and activity - segmentation, driver-based demand, supply-side levers, cost and productivity modelling, dashboards for operational and Board use.

Got an analytical problem you cannot get on top of?

Steve is happy to look at existing models, dashboards or data problems and give a straight view on the fastest way to something usable.

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